Questa Policy sui rimborsi stabilisce quando Streamline Media FZ-LLC può rimborsare abbonamento FanvueCRM o costi di listing, come richiedere e i tempi. Si applica solo agli acquisti descritti su questo sito, non alle regole del wallet Fanvue.
Refund Policy
Last updated: February 25, 2026
1. Overview
At FanvueCRM (operated by Streamline Media FZ-LLC), we want you to be completely satisfied with our Service. This Refund Policy outlines the circumstances under which you may be eligible for a refund.
2. 7-Day Satisfaction Guarantee
If you are not satisfied with FanvueCRM, you may request a full refund within 7 days of your initial subscription purchase. This applies to first-time subscribers only.
- The 7-day period begins on the date of your first payment.
- To request a refund, email us at hello@fanvuemodels.com with your account details.
- Refunds will be processed within 5 to 10 business days to your original payment method.
3. Subscription Cancellations
You may cancel your subscription at any time. When you cancel:
- Your subscription remains active until the end of the current billing period.
- You will not be charged for the next billing cycle.
- No partial refunds are issued for unused time within the current billing period.
- You can resubscribe at any time from the pricing page.
4. Plan Changes
If you upgrade or downgrade your plan:
- Upgrades: The price difference is prorated and charged immediately. You gain immediate access to the new plan features.
- Downgrades: The change takes effect at the start of your next billing cycle. No refund is issued for the current cycle.
5. Non-Refundable Situations
Refunds are not available in the following cases:
- Requests made after the 7-day satisfaction guarantee period.
- Accounts terminated for violation of our Terms of Service.
- Renewal charges (as subscriptions auto-renew, please cancel before the renewal date).
- Failure to cancel before a renewal date is not grounds for a refund.
6. Exceptional Circumstances
We may consider refund requests outside of the standard policy on a case-by-case basis in exceptional circumstances, such as extended service outages or billing errors. These requests are handled at our sole discretion.
7. How to Request a Refund
To request a refund, please contact our support team:
Email: hello@fanvuemodels.com
Please include your account email and the reason for your refund request.
We aim to respond to all refund requests within 2 business days.
8. Contact
Streamline Media FZ-LLC
VUNE2069, Compass Building, Al Hulaila Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
Email: hello@fanvuemodels.com