Cette politique de remboursement fixe quand Streamline Media FZ-LLC peut rembourser l’abonnement FanvueCRM ou les frais de page, comment demander et les délais. Elle ne s’applique qu’aux achats décrits sur ce site, pas aux règles de portefeuille Fanvue.
Refund Policy
Last updated: February 25, 2026
1. Overview
At FanvueCRM (operated by Streamline Media FZ-LLC), we want you to be completely satisfied with our Service. This Refund Policy outlines the circumstances under which you may be eligible for a refund.
2. 7-Day Satisfaction Guarantee
If you are not satisfied with FanvueCRM, you may request a full refund within 7 days of your initial subscription purchase. This applies to first-time subscribers only.
- The 7-day period begins on the date of your first payment.
- To request a refund, email us at hello@fanvuemodels.com with your account details.
- Refunds will be processed within 5 to 10 business days to your original payment method.
3. Subscription Cancellations
You may cancel your subscription at any time. When you cancel:
- Your subscription remains active until the end of the current billing period.
- You will not be charged for the next billing cycle.
- No partial refunds are issued for unused time within the current billing period.
- You can resubscribe at any time from the pricing page.
4. Plan Changes
If you upgrade or downgrade your plan:
- Upgrades: The price difference is prorated and charged immediately. You gain immediate access to the new plan features.
- Downgrades: The change takes effect at the start of your next billing cycle. No refund is issued for the current cycle.
5. Non-Refundable Situations
Refunds are not available in the following cases:
- Requests made after the 7-day satisfaction guarantee period.
- Accounts terminated for violation of our Terms of Service.
- Renewal charges (as subscriptions auto-renew, please cancel before the renewal date).
- Failure to cancel before a renewal date is not grounds for a refund.
6. Exceptional Circumstances
We may consider refund requests outside of the standard policy on a case-by-case basis in exceptional circumstances, such as extended service outages or billing errors. These requests are handled at our sole discretion.
7. How to Request a Refund
To request a refund, please contact our support team:
Email: hello@fanvuemodels.com
Please include your account email and the reason for your refund request.
We aim to respond to all refund requests within 2 business days.
8. Contact
Streamline Media FZ-LLC
VUNE2069, Compass Building, Al Hulaila Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
Email: hello@fanvuemodels.com